TITLE: What is knowledge management and why is it so important to customer service?
AUTHOR: Salesforce
COST: Free
TITLE: Salesforce's Trailhead learning site
AUTHOR: Salesforce
COST: Many free resources but varies
| Cookie | Duration | Description |
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| Cookie | Duration | Description |
|---|---|---|
| _bc_uuid | 10 years 9 months 21 days 14 hours 26 minutes | No description available. |
| A3 | 1 year | No description |
| fundraiseup_cid | 1 year 1 month 4 days | No description available. |
| fundraiseup_func | session | Description is currently not available. |
| fundraiseup_session | past | Description is currently not available. |
| fundraiseup_stat | session | Description is currently not available. |
| hid | session | No description available. |
| tableau_locale | session | No description available. |
| tableau_public_negotiated_locale | session | No description available. |
| VISITOR_PRIVACY_METADATA | 5 months 27 days | Description is currently not available. |
| X-Qlik-Session-a | session | No description |
