NetHope has a long history of researching the humanitarian supply chain and investigating how to drive digitization and efficiency in this crucial function. The Frontline Humanitarian Logistics (FHL) project brought together NetHope Members and Tech Vendors to launch the FHL standard, created to enable interoperability across the sector and provide a large efficiency gain for all.
Today, we are proud to present our latest research on the Digitalization of Humanitarian Supply Chains and the first sector wide benchmark on digital maturity, produced in collaboration with HELP Logistics and with the input of supply chain practitioners from across the globe.
Drawing on nearly 200 survey responses and complementary expert interviews, the research shows a sector that has made real digital progress, yet remains at an average maturity score of 3.7 out of 5.
As we have seen with NetHope’s other benchmarks on Digital Nonprofit Ability, Digital Nonprofit Skills, and Digital Nonprofit AI Readiness, the sector is making progress – yet is in danger of getting stuck in the “middle” level of the benchmark. Collaboration, standards, capacity building and funding remain the key ingredients we need to focus on to make a step change in digitization.
𝗦𝗼𝗺𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗳𝗶𝗻𝗱𝗶𝗻𝗴𝘀 in this recent report 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 𝗰𝗼𝗺𝗺𝗼𝗻 comfortable 𝗮𝘀𝘀𝘂𝗺𝗽𝘁𝗶𝗼𝗻𝘀:
Download the report below and read our recommendations for humanitarian organizations, sector coordination groups, donors and policymakers.
We will share the key findings from this research during the upcoming NetHope Global Summit.
Also at the Summit, NetHope Members Oxfam and Hulo will present a recent example of applying the FHL standard to a digital solution.
